IT Infrastructure Library Reports

10 AI and machine learning use cases in ITSM
sponsored by TechTarget ComputerWeekly.com
EGUIDE: AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
Posted: 08 Feb 2021 | Published: 13 Jul 2020

TechTarget ComputerWeekly.com

Hyper-converged vs. Converged IT Infrastructures Explained
sponsored by Hewlett Packard Enterprise
EGUIDE: The days of cobbling together makeshift data center systems are fast waning. This e-guide illustrates the difference between converged and hyper-converged infrastructures. Read on to leverage CI and HCI to accelerate server and data center consolidation projects, support VDI deployments, and more.
Posted: 21 Aug 2017 | Published: 15 Aug 2017

Hewlett Packard Enterprise

The State of IT Systems Management
sponsored by Kaseya
WHITE PAPER: This white paper is the culmination of the survey results, painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.
Posted: 13 Aug 2010 | Published: 13 Aug 2010

Kaseya

Why Service Level Management is Mission Critical for all IT Service Providers
sponsored by Autotask Corporation
WHITE PAPER: Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools.
Posted: 10 Dec 2010 | Published: 10 Dec 2010

Autotask Corporation

Connecting the Clouds: Best Practices for Integrating IT Service Management
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers creating a corporate-wide integration strategy for Software-as-a-Service that meets business needs and improves your quality of service.
Posted: 08 Oct 2013 | Published: 08 Oct 2013

BMC Software, Inc.

A CIO's Top Priority
sponsored by Rainforest QA Inc.
EGUIDE: Chances are that you see your role as CIO differently than everyone else in the company. This e-guide will help you gain perspective on what your organization is looking for you to accomplish and how to rearrange your priorities accordingly.
Posted: 05 Sep 2017 | Published: 30 Aug 2017

Rainforest QA Inc.

Expand Your Services and Your Bottom Line
sponsored by LabTech Software
EBOOK: To remain relevant in the world of IT today, you need to think big. Access this e-book today, which introduces six must-have services that will boost your bottom-line and provide far-reaching benefits to your clients.
Posted: 31 Jan 2014 | Published: 21 Jan 2015

LabTech Software

Ensuring Long-Term Success of BI/Analytics Projects: Train and Train Again
sponsored by SAP America, Inc.
WHITE PAPER: BI solutions are fast becoming a mainstay for organizations that recognize that proper collection and analysis of information can improve critical business processes. This paper provides key evaluation concerns for organizations looking to implement comprehensive training to ensure the success of their enterprise BI projects.
Posted: 20 Sep 2010 | Published: 20 Sep 2010

SAP America, Inc.

In-house Network Test Labs and SDN Switching Assessment
sponsored by Juniper Networks, Inc.
EGUIDE: Keeping an in-house network test lab up to date requires considerable expertise. Learn how to avoid the complexity of maintaining an internal lab by utilizing a virtual test environment. Additionally, learn how expert bloggers assess SDN switching at UNH InterOperability Laboratory.
Posted: 15 Nov 2016 | Published: 11 Nov 2016

Juniper Networks, Inc.

Building a Redundancy Strategy and Streamlining Multi-Cloud Management with Infrastructure as Code
sponsored by Hewlett Packard Enterprise
EGUIDE: Discover 3 key steps for formulating a multi-cloud redundancy strategy using multiple providers. Additionally, you'll learn how to overcome the challenges infrastructure as code poses to hybrid cloud management, including addressing disparate cloud hosting environments and DevOps' role in implementation.
Posted: 09 Feb 2017 | Published: 09 Feb 2017

Hewlett Packard Enterprise