CASE STUDY:
This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
EGUIDE:
Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
EZINE:
As Estonia finalises the initial version of its government services digital assistant for launch, the man heading the project describes the birth of Bürokratt and beyond. Also read about Helsinki's role in a pan-EU project to introduce drone technology into emergency medical services.
EZINE:
In this week's Computer Weekly, as millions of people work from home, we examine the measures in place to make sure the internet stays up and running. Our latest buyer's guide looks at the best practice in application modernisation. And we find out how IT leaders are tackling the skills shortage to recruit the best tech talent. Read the issue now.
EZINE:
Heineken's data management director has revealed some of the ways the company is using information technology to transform digitally. Also read how a PhD student in the Netherlands is detecting hidden messages on the internet by exploring the practice of steganography.
EBOOK:
In this automation architect’s guiding e-book, discover a walkthrough map of the steps required to lead your organization beyond task-centric automation toward an enterprise-wide strategy.
EGUIDE:
The advantages of bots are only multiplying for businesses across the globe. In this 15-page buyer's guide, Computer Weekly looks at how robotic process automation is evolving, the benefits it brings for coders and the ways artificial intelligence can enhance customer service.
EZINE:
In this week's Computer Weekly, we find out about the digital transformation at Guinness World Records – dedication, that's what you need. We examine the new space race – to launch low-orbit, low-cost communications satellites. And we look at the role of technology in sustainability strategies. Read the issue now.
EZINE:
In this week's Computer Weekly, we talk to food and drinks giant PepsiCo, about how it works with tech startups to drive growth and digital transformation. Our latest buyer's guide examines the key elements of a composable business. And with all the chatter about ChatGPT, we look at the implications of generative AI. Read the issue now.
EGUIDE:
Now that Windows 10 has gone through some ups and downs, and has seen a fourth significant upgrade, it is time to see what we know about Windows 10 as it stands right now.