EGUIDE:
The key to success is being able to use the data you collected to develop effective CEM strategies. In this expert e-guide, explore how organizations from multiple industries are leveraging insights from data analytics to develop effective customer experience management strategies and give their businesses a boost.
EZINE:
The hype around data mining may have receded, but it remains a critical discipline for the data scientist. This issue of CW Europe looks at what exactly data mining is, how and when it is used – and why it should not be mistaken for business analytics.
WEBCAST:
Social networks have revolutionized the way that today's customers gain information and make buying decisions. This brief video introduces a social enterprise service that enables your organization to effectively harness and exploit social information.
WHITE PAPER:
The following white paper explores the importance of data visualization in deciphering growing big data volumes. Learn why spreadsheets and other conventional data display methods cause so many problems, how visualization offers a solution, technology recommendations, and more.
WHITE PAPER:
This resource evaluates the adoption of enterprise-wide, production-ready big data tools using market data from Forrester Research and a custom study from CenturyLink Technology Solutions.
EBOOK:
Based on a survey of more than 3,000 IT and business professionals, this exclusive benchmark report provides insights on predictive analytics deployment trends. Uncover key findings on implementation status, project steps, most important features, and much more to guide your own analytics strategy.
WHITE PAPER:
Access the following white paper to uncover how retail analytics can help you understand your customer and their buying behaviors—ultimately allowing for better decision making and a stronger market awareness.
WHITE PAPER:
This resource introduces a data management and analytics approach that gives you the power to harness customer information to improve experiences and meet constantly changing consumer expectations.
WHITE PAPER:
Access the following white paper to uncover a business intelligence and analytics solution that can deliver the ability to intuitively collaborate actionable insights throughout the enterprise, analyze data and patterns within seconds, not days, and much more.
EBOOK:
This three-part handbook examines BI and analytics deployments for different functional units in organizations with advice on how to make your program work. First, learn about how BI functions when geared towards sales and marketing, before turning towards a customer service approach. Finally, read about how analytics can help with asset protection
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